Privacy Policy

Effective Date: August 26, 2025

Veltex Recovery Group (“Company,” “we,” “our,” or “us”) respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, disclose, and safeguard information when you visit our website www.veltexrecoverygroup.com (the “Site”).

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1. Information We Collect

We may collect the following types of information when you use our Site:

• Personal Information: Names, email addresses, phone numbers when you voluntarily provide them (e.g., inquiries, subscription forms).
• Technical Information: IP addresses, device type, browser type, and usage data through cookies or analytics tools.
• Cookies and Tracking: We use cookies, pixels, and similar technologies to improve functionality, analyze traffic, and provide personalized experiences.

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2. How We Use Your Information

We may use collected information to:

• Operate and maintain our Site.
• Respond to inquiries and communicate with you.
• Provide marketing communications if you have opted in.
• Monitor usage trends and improve Site performance.
• Comply with applicable laws, regulations, and professional standards.

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3. Third-Party Services

We use third-party providers, including Google Analytics, advertising networks, and embedded content providers. These services may collect information about your online activities across websites and devices, subject to their own privacy practices.

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4. HIPAA Compliance

Veltex Recovery Group is committed to protecting personal health information (PHI) consistent with the Health Insurance Portability and Accountability Act of 1996 (HIPAA). To the extent PHI is collected, stored, or transmitted through the Site, it will be handled in accordance with HIPAA standards.

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5. Data Sharing

We do not sell or rent personal information. We may share information with:

• Service providers assisting in Site operation, analytics, or communication.
• Legal authorities, if required to comply with applicable laws or enforce our rights.

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6. Your Rights

Depending on your jurisdiction (including GDPR and CCPA applicability), you may have rights to:

• Access, correct, or delete your personal data.
• Opt-out of marketing communications.
• Request limitations on processing of your information.

To exercise rights, contact us at trishkelly@veltexrg.com or ttellexmullins@veltexrg.com.

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7. Opt-Out Options

Users may opt out of subscription services at any time by using the unsubscribe link in communications or contacting us directly.

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8. Children’s Privacy

Our Site is not intended for children under 13. We do not knowingly collect personal information from children.

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9. Data Security

We use appropriate technical, administrative, and physical safeguards to protect personal information, including compliance with HIPAA security standards.

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10. Changes to this Privacy Policy

We may update this Privacy Policy periodically. Updates will be posted with a revised effective date.

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11. Contact Us

For privacy-related questions, please contact:

Veltex Recovery Group
101 Martin Drive
Mount Hope, WV 25880
Email: trishkelly@veltexrg.com or ttellexmullins@veltexrg.com
Phone: 681-422-3338